Senior Information Technology Support
This range is provided by Huxley. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr – $100,000.00/yr
About the Company
Our client is a leading enterprise technology firm delivering innovative cloud-based solutions that help organizations manage and secure their data. They offer a collaborative, fast-paced environment with strong growth opportunities and excellent benefits.
Role Overview
We’re seeking a Senior IT Specialist to lead technical support operations, manage desktop infrastructure, and oversee IT projects. This is a hands‑on role requiring strong technical expertise and leadership skills.
Key Responsibilities
- Lead and mentor the on‑site IT support team.
- Manage IT projects including software deployments and hardware upgrades.
- Oversee inventory and procurement processes.
- Configure and support SaaS applications (Okta, Jamf Pro, Intune, Automox, Zoom, Office365).
- Act as escalation point for complex technical issues.
Requirements
- Bachelor’s degree or equivalent experience.
- 6+ years in IT support roles.
- Strong knowledge of networking, OS troubleshooting, and tools like Okta, Office365, Jamf Pro, Intune.
- Project management experience and excellent communication skills.
- Comprehensive health, dental, and vision coverage.
- 401(k) with company contributions.
- Generous PTO and paid holidays.
- Professional development and training opportunities.
Employment Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology
Location
Boston, MA
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